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About JV Financial Services

JV Financial Services FSP701371 is committed to the principles of service, integrity and professionalism while providing our
valued clients the highest quality of service with the goal of
exceeding their expectations Financial security and
protection for our clients’ commitment as well as fairness
and empowerment to our advisors.

We offer a range of policies for individuals, families, & businesses

Our Mission

Our mission is that JV Financial Services will be recognized throughout New Zealand as one of the top choices for Insurance Advise.

Built on a foundation of mutual trust and respect and add value to our clients. We remain dedicated to a high standard of excellence, always striving for continuous improvement with a goal of creating meaningful long term relationships that will last for generations to come.

Our Vision

Our vision is in our team effort to embody exceptional service integrity, superior knowledge, and individual attention to deliver customized solutions that provide peace of mind and support when you need it most!

Important Information about JV Financial Services

DISCLOSURE DOCUMENT

The information provided below is intended to help you as you make important financial decisions. Please read this carefully and ask questions if you would like to know more. Further information is available on our website at www.jvfs.co.nz and in writing, upon request, free of charge.                                                                   

Important information about me  

I am a Financial Adviser (FSP605149) engaged by JV Financial Services Limited (FSP701371). JV Financial Services Limited (FSP701371) is authorised to provide financial advice under a licence issued by the Financial Markets Authority to JV Financial Services Limited (FSP701371) trading as JVFS.

 My contact details are:

Name: Jan Viljoen

Phone:022 599 8127

Email: info@jvfs.co.nz

Website: www.jvfs.co.nz

 My duties and obligations to you

I have duties and obligations under the Financial Markets Conduct Act 2013 relating to the way I give advice. I am required to:

  • Ensure you understand the nature and scope of advice you ask me to provide.
  • Provide a service that is relevant to that agreed scope of advice and suitable to your circumstances and needs.
  • Listen to your needs, concerns, preferences and to treat you fairly and with respect.
  • Act with integrity and give priority to your interests and not my own.
  • Exercise care diligence and skill.
  • Meet the necessary standards of competence, knowledge, and skill required.
  • Ensure you understand my recommendations and any associated risks.
  • Keep you informed along the way and communicate in a timely, clear, and effective manner.

 This is only a summary of the duties that I have. More information is available by visiting the Financial Markets Authority website at: www.fma.govt.nz/compliance/role/financial-advice-provider/#dapDuties

 Reliability History

There have been no reliability events for JV Financial Services Limited (FSP701371) or me (FSP605149)

I source insurance products from the following Insurance companies:

 

·         AIA

·         Asteron Life

·         CIGNA

·         Fidelity Life

·         NIB Health

·         AIA Health

·         ACCURO Health

 

 

Other services I can provide:

  • Mortgages/ Home Loans
  • Vehicle and Asset Insurance
  • Personal Loans
  • Vehicle Financing 

I can give Limited Advice on:

  • Unit Trust- NZ Funds
  • KiwiSaver-NZ Funds and Generate

    How I get paid                                    

    Remuneration:

    Depending on the companies and products you choose, I will be paid a commission. Insurance commission may be between 5% and 220% of the first years premium.

    Fees and expenses: JV Financial Services Limited do not charge fees, expenses or any other amount for the financial advice provided to you. You will not be billed or asked to pay any fees to us at any time even if the engagement of services or the products placed through this engagement are terminated by either party. 

    Conflicts of interest 

    To ensure that I prioritise your interests above my own, JVFS  limited operates a comprehensive and robust framework on policies I follow. I follow an advice process that ensures my recommendations are made on the basis of your goals and circumstances. I receive ongoing treatment. There is an annual compliance review of my policies, procedure and conflict of interest. 

    Complaint’s process

    JV Financial Services Limited are committed to providing a high standard of care for all our clients. Our goal is to have loyal and happy clients and to ensure our services are consistently meeting their needs. If you are not completely satisfied in your dealings with us, please let us know, so we can help resolve this with our internal complaint handling process.

    We will acknowledge your complaint within 48 hours and aim to resolve the complaint within 10 working days. If the issue is complex or there are issues outside of our scope, we may need to ask you for further information or agree on an extension with you.

    In the first instance please contact me, your broker, directly on 022 599 8127 or email info@jvfs.co.nz

    If you feel we have not been able to satisfactorily resolve your complaint, you are able to contact our disputes resolution authority. This service is free of charge.

    JV Financial Services Limited are registered with Financial Services Complaints Ltd. This is an independent and impartial dispute resolution service, approved by the Minister of Consumer Affairs under the Financial Service Provider (Registration and Dispute Resolution) Act 2008. They will investigate your complaint and work to facilitate an agreed resolution.

    The Financial Services Complaints Ltd can be contacted as follows:
    Information – info@fscl.org.nz
    Email – complaints@fscl.org.nz
    Website – http://www.fscl.org.nz/
    Phone – 0800 347 257

    GENERATE KIWISAVER DISCLOSURE

    Join Generate KiwiSaver here

    Clicking on above will open the Generate KiwiSaver in a new page

    Generate KiwiSaver Scheme Disclosure

     Adviser Details

    Jan Viljoen FSP605149, am a Financial Adviser and I am authorised to provide financial advice under my Financial Advice Provider Licence JV Financial Services Limited FSP701371.    My contact details are info@jvfs.co.nz or 022 599 8127.

    Duties

    When giving you this advice I am bound by the duties to:

    • meet the standards of competence, knowledge and skill set out in the Code of Professional Conduct for Financial Advice Services, which is available on the Financial Markets Authority’s website.
    • give priority to your interests.
    • exercise care, diligence, and skill; and
    • meet the standards of ethical behaviour, conduct, and client care set out in the code of conduct.

    Nature and scope of advice

    I will provide general financial advice on KiwiSaver and the Generate KiwiSaver Scheme. I can help you understand the risks and rewards of KiwiSaver and the Generate KiwiSaver Scheme. I can also show you how to use a risk profile tool, become a member or how to transfer between KiwiSaver schemes. I will not provide recommendations or opinions on financial products issued by other providers.

     Reliability history

    No reliability event was ever recorded.

    Fees

    There is no cost to you for this advice however if you choose to join the Generate KiwiSaver Scheme I will be paid a commission. All commissions are paid by the Manager (Generate) and not by you. You will pay the same fees regardless of whether you receive this advice service or not. The commission is between $40 to $240 on joining the scheme (depending on the size of your contributions to the Scheme within the first 12 months or the size of your transfer balance) and although there is no cost to you, I will receive an amount equal to 0.25% per year of your account balance ongoing. If you become a member of the Generate KiwiSaver Scheme you will pay fees in connection with your membership. These fees are set out in the Scheme’s Product Disclosure Statement, available at www.generatewealth.co.nz.

     Conflicts of interest and commissions or other incentives

    To ensure that I prioritise your interests above my own, JV Financial Services Limited operates a comprehensive and robust framework on policies I follow. I follow an advice process that ensures my recommendations are made based on your goals and circumstances. I receive ongoing treatment. There is an annual compliance review of my policies, procedure, and conflict of interest.

     Complaint’s process

    JV Financial Services Limited are committed to providing a high standard of care for all our clients. Our goal is to have loyal and happy clients and to ensure our services are consistently meeting their needs. If you are not completely satisfied in your dealings with us, please let us know, so we can help resolve this with our internal complaint handling process.

    We will acknowledge your complaint within 48 hours and aim to resolve the complaint within 10 working days. If the issue is complex or there are issues outside of our scope, we may need to ask you for further information or agree on an extension with you.

    In the first instance please contact me, your broker, directly on 022 599 8127 or email info@jvfs.co.nz

    If you feel we have not been able to satisfactorily resolve your complaint, you are able to contact our disputes resolution authority. This service is free of charge.

    JV Financial Services Limited are registered with Financial Services Complaints Ltd. This is an independent and impartial dispute resolution service, approved by the Minister of Consumer Affairs under the Financial Service Provider (Registration and Dispute Resolution) Act 2008. They will investigate your complaint and work to facilitate an agreed resolution.

    The Financial Services Complaints Ltd can be contacted as follows:
    Information – info@fscl.org.nz
    Email – complaints@fscl.org.nz
    Website – http://www.fscl.org.nz/
    Phone – 0800 347 257

     

     

    What Sets Us Apart and
    What We Offer

    We are committed to advancing the health and well-being of New Zealanders, and to doing all we can to ensure Kiwi households have access to quality insurance and care. Never far from our minds is the responsibility of knowing that people turn to us when they most need help.

    JV Financial Services Limited represents a network of independent insurance brokers looking after clients all over New Zealand. We work hand in hand with our clients, whether it’s advising a client on coverage recommendations, industry compliance questions, a complex claim, or working with a client to make sure they meet complex insurance requirements as set forth by the insurance companies. 

    We combines the responsiveness and personal service of a boutique firm with the resources and ability to handle your most complicated Insurance needs. Every one of our professional staff and Financial Advisors make sure that every one of your needs, large or small, are given expert and personalized attention.

    Premium Client Service

    JV Financial Services Limited provides Insurance solutions for New Zealanders at the workplace or at home and has developed a reputation for being a well-known general insurance brokering company driven to achieving excellence within our fields of expertise. Our business is based around our people, our partners and the products we provide. Our history shows our clients become our partners as a result we take a very personal interest in ensuring our insurance broking services provides what our clients require to ensure they feel fully protected.

    Low Rates & Best Quality

    The cheapest family life insurance policy and the best life insurance policy are not always the same. A basic policy might cost less, but could not pay out or pay out less in the event of a claim. Reputation, claims history and credit rating are essential when considering a life insurance company. Only the best A+ Rated life insurance companies in New Zealand offer policies with features and benefits that can be tailored to you and your unique family circumstances, to balance price and long-term coverage. Without any further health checks you could be able to increase your cover if certain conditions prevail.

    Customized Plans

    If we did not offer customized plans, then we would simply be policy peddlers. Rather, we challenge ourselves to find additional ways to improve coverage for every client while simultaneously working to reduce our client’s insurance premium expenditures. Coverage improvements occur on a regular basis when a JVFS expert analyzes a client’s needs. They do this in order to find efficiencies and to close gaps in coverage. No short cut or price matching scheme can replace experience and hard work.

    Free Will and Testament

    No Financial advice is complete without a Will. We offer Free wills to all our Risk Insurance clients.

    General Insurance Policies

    As an insurance broker, we are not constrained to any one insurance carrier. We can place policies with many of the nation’s largest and specialized carriers. We provide an ongoing service for you. With bespoke insurance solutions that protect your assets and unique lifestyle, you can rest assured that your wealth and legacy are preserved.

    Happy Clients

    Agents

    Years in Business

    Free Quotes

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    Put You & Your Family in Good Hands

    Get In Touch

    FSP701371

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